Tag Archive for: technology

7 Common Issues with Church Websites

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It’s 2023, so your church has likely had a website for quite some time! But did you know there are common issues that may be deterring visitors from your church’s website, or communicating messages you don’t want to be sending? Thankfully, there are simple checks you can do to see if these obstacles are impacting your website.

1. Missing Service Times or Physical Address

Helping people get connected to your weekend services is typically a primary push for church websites. However, it’s very common for us to take a look at a church website and not be able to find a physical address for the church or the times services take place. Let’s remove barriers by making sure that information is as accessible as possible!

For any website, it’s pretty common to list a physical address in the footer (the bottom of each page) of the website and on a contact page if you have one. Those are likely the first places people will look. You may consider putting service times near where your address is listed as well as on the header (the top) of your home page so they can’t be missed.

2. SSL Certificate Errors

It may sound complicated, but it’s actually super simple to check if you have an SSL Certificate Error. Check your browser’s address bar right now (if you don’t know, the address bar is where you type in the web address). There is a locked padlock to the left of our web address of onechurchsoftware.com. That locked padlock is a sign that the information shared through the website has been encrypted. This is especially important if you offer online donations, but it is also the industry standard for almost any website nowadays. If you don’t see that locked padlock, you’ll want to get in touch with your website hosting provider or try checking your site through https://www.whynopadlock.com.

3. Outdated or Inaccurate Privacy Policy

Another important consideration for your website is, if you collect any sort of information from visitors to the site, then you are required to have a privacy policy. And even if you aren’t required to have one, it’s still a good idea. By having a customized privacy policy, you show visitors that you are good stewards of their information. If you need some help coming up with a customized privacy policy or just want some more information, we recommend checking out this article.

4. Sermon Archives are Difficult to Find

Do visitors have to click more than three times to find where your sermon content is located on your website? If so, then it’s too hard to find. When visitors want to get a taste of your church or if members want to catch up on sermons they missed, it’s important to make them easy to find and well organized. If you utilize our sermon archive through One Church Software, then we’ve already done the hard work for you to keep your Bible teaching organized and easily accessible for others to enjoy. One Church Software also integrates with YouTube and Vimeo to make video hosting a breeze.

5. Target Audience and Next Steps are Unclear

Many church websites tend to talk to insiders first, instead of targeting people who are not yet a part of your community. And even when church websites target the right audience, the next steps to get connected are often unclear. Should they be reaching out for more information, “Planning a Visit,” signing up for a resource, watching a sermon, or something else?

Be sure to define the next steps you are wanting to lead people towards, and make those next steps as clear as possible on your church’s website.

6. There’s No Contact Form or Clear Contact Information

If people have questions, we want it to be as easy as possible for them to reach out and get those questions answered. The most common way for that to take place on websites is through a contact form (or something similar, like a chat function—that’s what we use here at One Church Software).

In addition to a form, making sure your contact information (phone, email, address) is clear limits frustration and ensures that people can get in touch with your church easily when they need to.

7. Your Website is Disconnected From Other Tools

While this may not only relate to your website, integration across all the tools your church uses saves you a lot of time and makes you more effective in ministry. Too many churches are using different tools for everything from registering for a special event, email sign-ups, event management, volunteer organization, texting software, and online giving. Having to maintain that many systems can get exhausting. Not to mention that it can create confusion and makes it difficult to manage all those systems.

One Church Software is an all-in-one system that connects everything together. If you don’t already have a church management software or if the one you have doesn’t take the place of additional tools, try out our free demo video to see how One Church Software can help.

You don’t have to be a tech wiz to have a website that welcomes visitors and serves your current members. By making sure your church website doesn’t have any of these common issues, you can rest easy knowing that it shows care to your members and guests and points them to resources that can connect them to the life of the ministry.

If you found any of these issues with your website or want some help getting an all-in-one technology solution to help you care for your members, empower your volunteers, and serve your community, we’d love to connect. Give us a call at 855.932.2060 or take advantage of our free trial.

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7 Metrics You Should Track in Your Church

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As a church leader, your goal is to connect people to Christ. You want to see your community discover who Jesus is and what it looks like to follow Him.

But let’s be honest: No matter the size of your church, it’s not always clear which metrics you should keep track of to keep an eye on where people are at in their spiritual journey and how effective your ministry currently is.

The metrics every church tracks will be unique, as your vision for the impact you want to make in your community is unique. However, if you want to make genuine connections and get an idea of how healthy your church is, there are a few metrics we highly recommend you keep a close eye on.

Here are 7 metrics you should be tracking in your church:

1) Lapsed Attendance

In other words, when someone stops coming to church.

Metrics may sound like you are converting people into a pile of data and numbers, but metrics can help you uncover areas of opportunity that will help you make genuine connections.

For instance, when you track your attendance intentionally, you can uncover individual lapsed attendance patterns. Of course, this could be for a number of reasons, such as an unexpected illness, a move, or some other personal reason. When you track lapsed attendance, you will know when to reach out and offer pastoral care to people who may have otherwise fallen through the cracks.

2) Overall Giving

Giving is a crucial area to track for any church. As this is the primary way your church is funded, tracking giving and budgeting accordingly is a key part of stewarding your ministry’s resources well.

Put simply, you can’t ignore your finances and just “hope for the best.” Regular giving is an indicator of the financial health of your church and determines what financial resources you have available to give back to your community and congregation through the ministries you provide.

3) Lapsed Giving

Along with your overall giving, lapsed giving is a metric to help you track giving on a personal, pastoral level. Halted giving can be a sign of something happening in other areas of an individual’s or family’s life. Oftentimes changing jobs, losing a job, or some other life change can mean a change in finances.

If someone in your church changes or pauses their giving habits, this could be a sign that they have other circumstances happening in their lives. By noting this metric, you can make sure your church is offering support when they need it the most.

4) Digital and Physical Attendance

When it comes to measuring the health of your church, you can’t ignore this one! While attendance is not the only metric to indicate the health and impact of your ministry, it is one of the big ones to pay attention to. It’s important to keep track of how many people are engaging with your church in-person and online.

Tracking attendance will help you see patterns across the year, look honestly about where your church is at from an attendance perspective (growing, declining, or stagnant), and make strategy decisions accordingly.

5) Engagement: Are people taking next steps?

We’ve all talked from the stage about the next steps guests and visitors can take to get more connected, but do you know how many people take that step? Whether it’s stopping by a welcome desk, signing up for a class, meeting with a pastor, giving, or signing-up to serve, engagement is a crucial metric to consider, especially alongside attendance trends.

This is exactly why attendance isn’t the only metric that matters in ministry. Since our goal is to connect people to Jesus and help them take steps with Him in their life, seeing people take action is a crucial part of our purpose as a church.

6) Baptisms and Salvations

It’s always exciting when someone makes a profession of faith or is baptized! You may already have a plan to follow-up or mark the day for them (if not, you should!). But it’s important to keep track of the number of baptisms and salvations in a year.

By tracking the number of baptisms and salvation that occur as a result of your church’s ministry, you can track your true effectiveness and celebrate them with your members, staff, and with the individuals themselves!

7) Vision-Specific Wins

What is your unique vision as a church? How are you tracking the metrics related to that vision?

For example, if you support missionaries abroad or have a ministry that impacts your community, you should track their effectiveness. If your church has a focus on foster care, you should track the number of children your people have helped and share those metrics often.

One Church Software is a church management software that allows you to track and read all these metrics and more! Once you are tracking these metrics, it’s time to connect the information to actions that will help you care for people better. One Church Software allows you to track connections and can prompt you to follow-up or automate those actions on your behalf.

If you don’t have a church management system or are considering switching, you can try One Church Software FREE for 14 days to see all the ways it can help you care for your members, empower your volunteers, and serve your community.

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5 Examples of How to Use QR Codes in Your Church (& What Are They!?)

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As you are looking at a black-and-white square that kind of looks like a mix between a crossword puzzle and a barcode, you might be thinking: A Q-what? What is it and how am I supposed to use it in my church?

QR codes are a great way to direct people to information, send them to a website quickly, and gather feedback. The key is to know what they are and how to use them in a way that benefits your church.

What is a QR code?

A QR code (quick response code) is a type of barcode. Fun fact: QR codes were invented in 1994 by a Japanese company to keep track of manufactured automotive parts. Unlike barcodes that were linked to a single item, QR codes could contain a variety of complex data.

Today, every smartphone is enabled to read QR codes from the camera automatically. These codes can be read off of a computer screen, printed on paper, or even painted on a building!

Now you may be thinking, that’s all well and good, but what does a QR code do? 

Let’s say you wanted to tell someone how to find the event page on your website. Instead of telling them, “Go to www.churchwebsite.com, then click on events, then click on the calendar…,” you could have them pull out their phone and scan a QR code that automatically opens their browser to the event calendar page on your website.

If you’ve never tried it before, pull out your smartphone and give it a shot with the QR code below:

This is just one example of how you can link a website, video, form, survey, or really anything to a QR code.

How do you make a QR code?

You might be looking at the maze of boxes and shapes that make up a QR code and wonder how you could make one. The good news is you don’t have to be an expert to make a QR code!

While there are some QR code generators online, the easiest way to make one is to use the built-in QR code generator in One Church Software that will create one at the click of a button. There’s no complicated coding. All you have to do is know where you want the QR code to direct people and what background color you’d like. It’s as simple as that!

Check out this guide for where to find and generate a QR code in One Church Software.

How can I use QR codes in my church?

QR codes can feel like a pretty “technical” concept, especially if you have never heard of them before. However, now that you understand what they do and how easy it is to make one, let’s talk about some examples of how they can benefit your church:

1) Digital Bulletins

One of the most difficult parts of switching to a digital bulletin is getting people to the right spot on the website to read it. With a QR code, people can scan a code and be taken directly to your digital bulletin. We have seen churches get really creative here by putting the QR code for the digital bulletin on the seatbacks throughout the sanctuary for easy access or by putting a large QR code on the main screen.

2) Link to Sermon Notes or Outline

Even if your church has an app, a new visitor isn’t likely to download it just to get access to your sermon outline. By providing a QR code, they can easily access the notes without having to download anything right away.

3) Event Registration

If you are talking about events from the stage, you should be providing an easy way to get more information and register! Instead of people having to remember to go to your website later to RSVP, you can give them a way to do it at the moment by putting a QR code in your slides.

4) Gathering Data or Surveying a Group

Have you thought about integrating data from your congregation into your sermon? What if you could poll your congregation in advance or in real-time? You can use a QR code to direct people to a survey link.

5) Simplify Online Giving

Instead of having to click multiple times on your website to locate online giving, you can provide a QR code on digital or printed media that takes people to the page immediately. This can also be helpful if you have a special offering that your congregation can donate to that day.

QR codes can provide a way to quickly and easily direct people to information, forms, and resources that would otherwise take multiple clicks to find. By utilizing them throughout your ministry, you can optimize how people engage with your church.

If you already use One Church Software, then you have access to make your own QR codes right in your church management system!

If you don’t have a church management system or are considering switching, you can try One Church Software FREE for 14 days to see all the ways it can help you care for your members, empower your volunteers, and serve your community.

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Pro Tips for Using Forms in One Church Software

One of our favorite parts of working with church leaders is helping them discover new ways to use every part of One Church Software. Whether you have made the decision to update your church management system (ChMS) or are still considering it, today we are sharing some advanced ways you can use the form feature within One Church Software to support your ministry most effectively.

Read More: 7 Signs You’re Ready for a Church Management System

How are forms used?

Forms can be used for a number of purposes, including registration for an event, sign-ups, purchasing tickets for a special event, joining your church newsletter, requesting a resource, and the list could go on.

You can share a form in a variety of ways as well through One Church Software. For example, you can send your congregation a direct link to a registration form, you can provide easy registration for groups (or anything else) in the mobile app, or you could even create a custom QR code that sends people to a survey.

With all this is mind, you can take your forms to the next level by utilizing the following features you may not know about:

1) Uploading files through forms.

Did you know that you can collect practically any type of file using One Church Software forms?

This could mean that you can collect a signed waiver at the time of registration for an event.

Or you might be trying to get pictures and stories from a community outreach initiative that your church sponsored. Create a form with a field to upload files and you’ll be able to not only get details and stories from the ministry event, but also photos all in one form.

The options here are vast!

2) Collecting payments.

Gone are the days of paper lists to keep track of who has and hasn’t paid for an event. You can add payments to a form to collect the fee for an event, Awana registration, etc. You could even use the payment option for a t-shirt or Bible study purchase.

If you have One Church Giving, you can utilize the payment option in forms. With this feature, you can also set-up a promotion or coupon code for an item and allow people to cover the processing fees as part of their total payment amount.

3) Creating conditional fields on a form.

The conditional fields feature allows you to create an experience that is relevant to everyone. Conditional fields are submission fields that will only appear if someone answers a question a certain way. For instance, when collecting registration for an event, you don’t have to ask every single person how many children they need childcare for. You can make that question depend on if they answer “Do you require childcare?” with an affirmative answer.

Perhaps if Awana registration requires a waiver for a special activity for a specific age group, you can create a follow-up question only for people with children who are in that age group.

Conditional fields can be a great tool to help streamline the experience for each person!

4) Automating emails and task assignments.

We do a deep dive into some processes you should automate here, but it’s important to consider that your forms can be a trigger to kick-off any automation you create.

For example, if you are looking for volunteers, you could create an automated task assignment for your worship leader when someone checks the box for “Worship” under the areas they are interested in serving in.

For special events, you can have form responses go to each team leader rather than one person trying to send each response manually.

You can even set-up an automated email to send after someone completes the form to thank them or give them some important follow-up information.

As you can see, there are many different ways you can utilize forms in One Church Software to benefit your church. By considering how you might use these form features to make your systems more seamless, know that the sky is the limit! This is just one of the many features we have worked hard on in order to provide an effective church management system for you to utilize.

Need additional help setting up a specific form for your church? Reach out to our team anytime!

If you don’t have a church management system or are considering switching, you can also try One Church Software FREE for 14 days to see all the ways it can help you care for your members, empower your volunteers, and serve your community.

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5 Ways to Use Texting in Your Church

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You’ve likely noticed that fewer and fewer people in your church bring a hard copy of the Bible, opting to use a Bible app on their smartphones instead. We have the power in our pocket to do any number of things from reading the Bible, taking notes, surfing the web, and responding in the moment to a message.

With the ability to do all this at your member’s fingertips (in church and outside of church!), it’s important that you consider all the ways that church text services can actually help your ministry.

Why?

Well, according to Nonprofits Source, it takes 90 seconds on average to respond to a text while it takes 90 minutes on average to respond to an email. That is a staggering statistic that points to how texting can help make your church more effective at communicating with your current members and new guests.

Here are the top five ways a church text messaging feature in your church management software can benefit you:

1) Ministry to Others

Ministry doesn’t happen just in our Sunday services. In today’s world, we have the opportunity to more easily minister to people as they navigate their day-to-day lives. Did you know that you can use texting to do that?

For example, you could send a link to an encouraging devotional or a Bible verse. You could share an encouraging word or reminder throughout the week. You could send a question to ponder. Texting allows you and other church leaders to easily step into people’s lives during the week and minister to them as they go through their routines.

2) Sign-ups

Have you ever tried getting people to sign-up for an event or to get more information? It can be a chore to verbally tell them all the information in a conversation or from the pulpit.

With church text services, however, you can have people text a word like “BAPTISM” to sign-up for the next baptism or get more information. The text response they automatically get back can have a link to all the details they need. So when you talk about an event or getting more information, you can keep it short and sweet and let your text send the extra details.

3) Reminders

Got an event coming up or perhaps you need to communicate a last-minute change? Texting can be a great option to notify people of changed locations, an important detail, or just a reminder not to forget that the event is happening. Nonprofits Source reported that 90% of text message reminders are read within three minutes, which means that you can make sure vital information is being read by most people!

4) Giving

Regardless of if your members are giving their regular tithe or if they want to give generously to a special area of ministry, online options for giving are more popular than ever and text-to-give options are one of the easiest ways to give today. When it comes to special giving or spur-of-the-moment gifts, the easiest way for people to be generous is by providing a simple way to meet the calling to give.

5) Guest Follow-Up

Visitors and first-time guests can feel awkward about being contacted with a phone call or even via email at times. Texting is a great way to casually and personally say hello and let them know how grateful you are they visited your church. You can even provide some links to next steps they can take if they’d like to learn more!

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Texting is a great tool that can help inform and encourage your church’s members and guests. If you are interested in using texting in your church to do any of the things we mentioned here or if you’ve been on the lookout for a texting service that connects to your church management software, check out a demo of One Church Software to see how texting alongside our other features can support your ministry.

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